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Reviews

Reviews

At Shelby Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Shelby Heating & Air Conditioning, Inc.

4.8571428571429

(Based on 7 rated reviews)

02-Sep-2022

Product or service reviewed: Service and Repair

Technician: Matt

We're new to Shelby. The new to us house has two systems one of which hadn't been serviced since 2020. For two weeks I attempted to get the company who's name is on the thermostat, who installed the larger of the two systems, out to fix a problem and service the unit, hoping to establish an ongoing service relationship. I didn't get promised returned phone calls or service. I called Shelby Heating and Air Conditioning and they came out the next day on a non-emergency call. Matt was great! In addition to servicing my systems, he worked with me on a unique AC drain line situation. I was also please with the charges and felt they were very fair for the work he did.

Joe Hall
Shelby, NC

06-Oct-2020

Product or service reviewed: New System Installation

Technician: scott@shelbyhvac.com

Fantastic experience from beginning to end. Terrific company. I highly recommend Shelby Heating and Air. Thank you, Scott, Ronnie, Chris and Jamey.

Shirley Craycroft
Shelby, NC

16-Jul-2020

Product or service reviewed: New System Installation

Technician: shelbyhvac11@gmail.com

WHEN I BUILT MY HOUSE 28 1/2 YEARS AGO I CHOSE A CARRIER HEAT PUMP FROM SHELBY HEATING & AIR. I HAVE BEEN TOTALLY SATISFIED WITH IT, SO WHEN I NEEDED TO REPLACE IT I DID NOT THINK TWICE ABOUT CHOOSING CARRIER AND SHELBY HEATING & AIR. PROFESSIONAL AND QUICK INSTALLATION BY RONNIE AND CHRIS AND SCOTT IS A GREAT SALES REPRESENTATIVE WITH PERSONALITY AND KNOWLEDGE COMBINED. HOPE THIS CARRIER LASTS AS LONG AS MY FIRST ONE DID.

BARBARA EARL
EARL, NC

24-Feb-2020

Product or service reviewed: New System Installation

Thank you to Scott for sharing your knowledge of heating systems and helping us make an informed decision. Also, many thanks to Ronnie and Chris for your efficient installation and to Jamey, Todd and Vicki for your helpful explanations regarding procedures. Hats off to the very professional team at Shelby Heating and Air.

Cynthia Stubblefield
Cherryville, NC

23-Feb-2020

Product or service reviewed: New System Installation

Technician: scott@shelbyhvac.com

My old oil fired furnace went out just before Christmas. The team at Shelby Heat and Air came in, designed a new heat pump system, removed the old AC unit and old nasty duct work, installed a split system heat pump and brand new, more efficient duct work. They had me up and running with reliable heat before the New Year! The team worked during the week of Christmas and the next week, even on New Years eve. Thanks for a job well done!

David Caldwell
Lawndale, NC

13-Feb-2020

Product or service reviewed: New System Installation

Technician: shelbyhvac11@gmail.com

Ronnie and Chris were on time, knowledgeable, focused and very professional with the installation of our replacement HVAC system. Jamie was very informative in familiarizing us on the operation of the system. I also appreciate Scott spending time to help us select the appropriate system for our needs.

Bruce Putnam
Shelby, NC

25-Jan-2020

Product or service reviewed: New System Installation

They took great care of us, went above and beyond and delivered a pro install

Dale Brannigan
Shelby, NC