Reviews of Shelby Heating & Air Conditioning, Inc.
4.9285714285714(Based on 14 rated reviews)
17-Mar-2023
Product or service reviewed: Maintenance of Mitsubishi Split Units
Eli Brown came to our house to do the maintenance of our Mitsubishi Split Units.He was very nice & professional. He explained what he was going to do and did a great job. Also no mess, everything was left as clean as when he started,
Jim & Karen Sotelo
Kings Mountain, NC
25-Feb-2023
Product or service reviewed: Heat pump service and replacement
My parents relied on Shelby Heating and Air. Now I do too. My parents' heat pump was on its last legs. With quick, world-class service from the Shelby Heating & Air team -- and a bit of luck -- we kept it running until I could replace it. When that time arrived, Scott Alvino provided clear and transparent recommendations that met my needs and budget, without trying to upsell me. From contract to installation, the new heat pump was running within 4 days. Eric Brown (the technician) and his team were on time, efficient, respectful, and educated me on everything I needed to know -- perfectly professional from start to finish. Thank you for a job well done.
10-Feb-2023
Product or service reviewed: maintenance on existing equipment
Chris Jackson is their best tech! Very knowledgeable. Pleasant and professional.
09-Feb-2023
Product or service reviewed: service
This company is professional and also have a wonderful ability to connect with people personal level. They are very precise and actually care if the job is done correctly. I never have to worry about being uncomfortable in my home and never knew how important it was to take care of the air in my home. Thank you so much.
Brittney Jackson
Shelby NC
09-Feb-2023
Product or service reviewed: AC inspection
Shelby heating and air is fantastic. As a realtor I rely on companies that will take care of my clients and fit inspections into my schedule and my client schedules. Shelby Heating and Air is top notch. The scheduling was easy and they were so pleasant on the phone. I got text updates leading up to the appointment and when the technician was on his way. Chris, the technician, was wonderful gave me his professional and honest opinion and told me where we needed to go from this point forward. He didn't over exaggerate which was wonderful as well. I will recommend Shelby heating and air to all of my clients and Friends.
Michael murphy
Shelby, nc6
31-Jan-2023
Fast and affordable!! They came to my house same day and had the parts they needed in their van. The techs were friendly and it costs me a fraction of what Morris Jenkins quoted. Will definitely use again!
Brittany Lawrence
Dallas, NC
31-Jan-2023
Product or service reviewed: Payne
Were glad that we chose Shelby Heating to work with. They were professional and prompt through the whole process from the office staff to the team that did the installation. We will definitely use them in the future.
02-Sep-2022
Product or service reviewed: Service and Repair
We're new to Shelby. The new to us house has two systems one of which hadn't been serviced since 2020. For two weeks I attempted to get the company who's name is on the thermostat, who installed the larger of the two systems, out to fix a problem and service the unit, hoping to establish an ongoing service relationship. I didn't get promised returned phone calls or service. I called Shelby Heating and Air Conditioning and they came out the next day on a non-emergency call. Matt was great! In addition to servicing my systems, he worked with me on a unique AC drain line situation. I was also please with the charges and felt they were very fair for the work he did.
06-Oct-2020
Product or service reviewed: New System Installation
Technician: scott@shelbyhvac.com
Fantastic experience from beginning to end. Terrific company. I highly recommend Shelby Heating and Air. Thank you, Scott, Ronnie, Chris and Jamey.
Shirley Craycroft
Shelby, NC
16-Jul-2020
Product or service reviewed: New System Installation
Technician: shelbyhvac11@gmail.com
WHEN I BUILT MY HOUSE 28 1/2 YEARS AGO I CHOSE A CARRIER HEAT PUMP FROM SHELBY HEATING & AIR. I HAVE BEEN TOTALLY SATISFIED WITH IT, SO WHEN I NEEDED TO REPLACE IT I DID NOT THINK TWICE ABOUT CHOOSING CARRIER AND SHELBY HEATING & AIR. PROFESSIONAL AND QUICK INSTALLATION BY RONNIE AND CHRIS AND SCOTT IS A GREAT SALES REPRESENTATIVE WITH PERSONALITY AND KNOWLEDGE COMBINED. HOPE THIS CARRIER LASTS AS LONG AS MY FIRST ONE DID.
24-Feb-2020
Product or service reviewed: New System Installation
Thank you to Scott for sharing your knowledge of heating systems and helping us make an informed decision. Also, many thanks to Ronnie and Chris for your efficient installation and to Jamey, Todd and Vicki for your helpful explanations regarding procedures. Hats off to the very professional team at Shelby Heating and Air.
Cynthia Stubblefield
Cherryville, NC
23-Feb-2020
Product or service reviewed: New System Installation
Technician: scott@shelbyhvac.com
My old oil fired furnace went out just before Christmas. The team at Shelby Heat and Air came in, designed a new heat pump system, removed the old AC unit and old nasty duct work, installed a split system heat pump and brand new, more efficient duct work. They had me up and running with reliable heat before the New Year! The team worked during the week of Christmas and the next week, even on New Years eve. Thanks for a job well done!
David Caldwell
Lawndale, NC
13-Feb-2020
Product or service reviewed: New System Installation
Technician: shelbyhvac11@gmail.com
Ronnie and Chris were on time, knowledgeable, focused and very professional with the installation of our replacement HVAC system. Jamie was very informative in familiarizing us on the operation of the system. I also appreciate Scott spending time to help us select the appropriate system for our needs.
25-Jan-2020
Product or service reviewed: New System Installation
They took great care of us, went above and beyond and delivered a pro install
